Terms of Service

FleetIQ is a fleet operations and analytics platform designed for aviation organizations including flight schools, flying clubs, charter operators, and corporate flight departments. The platform provides tools for tracking aircraft utilization, maintenance, finances, squawks, work orders, and fleet economics.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use FleetIQ for your organization's internal business purposes in accordance with these Terms.

FleetIQ is a software tool. The analytics, estimates, and reports it produces are for informational and operational decision-support purposes only. We make no guarantee that any financial estimate, utilization metric, or maintenance recommendation produced by FleetIQ is accurate, complete, or suitable for any specific purpose.

To use FleetIQ, you must create an account associated with an organization. You are responsible for:

• —Providing accurate and complete information when creating your account and organization
• —Maintaining the confidentiality of your account credentials
• —All activity that occurs under your account
• —Promptly notifying us of any unauthorized use of your account at legal@fleetiqapp.com
• —Ensuring that all team members you invite agree to and comply with these Terms

You must be at least 18 years old and have the legal authority to enter into a binding agreement to create a FleetIQ account on behalf of your organization.

Each organization's data is completely isolated. You may not attempt to access, copy, or interfere with the data of any other FleetIQ organization.

You agree to use FleetIQ only for lawful purposes and in accordance with these Terms. You must not:

• —Use FleetIQ to violate any applicable law, regulation, or third-party right
• —Attempt to gain unauthorized access to any part of the platform, other organizations' data, or our infrastructure
• —Reverse engineer, decompile, disassemble, or attempt to derive the source code of FleetIQ
• —Use the platform to store or transmit malicious code, viruses, or harmful data
• —Interfere with or disrupt the integrity or performance of the platform or its infrastructure
• —Use automated tools, bots, or scrapers to extract data from FleetIQ except through our official API
• —Impersonate any person or entity or misrepresent your affiliation with any organization
• —Use FleetIQ to process data on behalf of third parties without their knowledge and consent
• —Circumvent or attempt to circumvent any security controls, rate limits, or access restrictions

You retain all ownership rights to the data you submit to FleetIQ ("Your Data"). By using FleetIQ, you grant True Course Collective LLC a limited, non-exclusive license to host, store, process, and display Your Data solely to provide the FleetIQ service to you.

We do not claim ownership over Your Data. We will not use Your Data for any purpose other than operating and improving the FleetIQ platform. We will not sell, license, or share Your Data with third parties except as described in our Privacy Policy.

You are responsible for ensuring that Your Data is accurate, lawfully obtained, and that you have the right to submit it to FleetIQ. You represent that submitting Your Data to FleetIQ does not violate the privacy rights, intellectual property rights, or contractual rights of any third party.

You may export or request a copy of Your Data at any time by contacting privacy@fleetiqapp.com.

FleetIQ may be offered under free trial, subscription, or other pricing plans as described on our website. By subscribing to a paid plan, you agree to:

• —Pay all applicable fees in accordance with the pricing and payment terms presented at the time of subscription
• —Provide accurate billing information and maintain a valid payment method
• —Authorize us to charge your payment method on a recurring basis for the subscription period

Subscription fees are billed in advance. Fees are non-refundable except as expressly stated in these Terms or required by applicable law. We reserve the right to change pricing with at least 30 days advance notice. Continued use of FleetIQ after a price change takes effect constitutes acceptance of the new pricing.

If your payment fails or your account becomes past due, we may suspend your access to FleetIQ. We will provide reasonable notice before suspending a paid account for non-payment.

FleetIQ and all of its components — including the software, user interface, design, analytics engine, and all related intellectual property — are owned by True Course Collective LLC and are protected by copyright, trademark, and other intellectual property laws.

Nothing in these Terms transfers any ownership of FleetIQ intellectual property to you. You receive only the limited license to use the platform as described in Section 1.

If you provide feedback, suggestions, or ideas about FleetIQ ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use that Feedback to improve our products and services without any obligation to compensate you.

FleetIQ produces financial estimates, analytics, and operational metrics derived from the data you provide. These outputs are estimates only and should not be relied upon as accurate financial records, certified accounting, or authoritative maintenance guidance.

• —Revenue and margin estimates are approximations based on your configured cost assumptions
• —Utilization metrics are based on flight log data entered into the system
• —Maintenance due date alerts are based on data entered by your team and do not replace certified maintenance records
• —FleetIQ is not a certified aviation maintenance tracking system and should not be used as the sole system of record for FAA or regulatory compliance

We do not warrant that FleetIQ will be uninterrupted, error-free, or free from security vulnerabilities. We will make commercially reasonable efforts to maintain platform availability and security.

Our total liability to you for any claim arising out of or relating to these Terms or FleetIQ will not exceed the greater of (a) the total fees you paid to us in the 12 months preceding the claim, or (b) $100 USD.

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for consequential damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

Either party may terminate these Terms at any time:

• —You may close your account at any time from your account settings or by contacting legal@fleetiqapp.com
• —We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if required by law
• —We may terminate accounts on paid plans with 30 days notice; we may terminate free accounts with 14 days notice if we discontinue the service

Upon termination, your right to access FleetIQ ceases immediately. You may request a data export before or within 30 days after termination. After 30 days, your data will be deleted from our production systems in accordance with our data retention policy.

Sections 4 (Your Data — export rights), 6 (Intellectual Property), 7 (Disclaimers), 8 (Limitation of Liability), 10 (Governing Law), and 11 (Contact) survive termination.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of FleetIQ will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened misappropriation of intellectual property or confidential information.

You waive any right to participate in class action litigation or class-wide arbitration against True Course Collective LLC.

We may update these Terms from time to time. When we make material changes, we will:

• —Update the effective date at the top of this page
• —Notify account owners via email at least 14 days before the changes take effect
• —Post a notice on the FleetIQ dashboard

Your continued use of FleetIQ after updated Terms take effect constitutes your acceptance. If you do not agree to updated Terms, you may close your account before the effective date.

For questions about these Terms, legal notices, or to report a Terms violation, contact: